Social Services Assistant

Carlton Shores Health and Rehabilitation is looking for a Social Services Assistant to join our team!

ABOUT CARLTON SHORES - Located in Daytona Beach, FL, we are a skilled nursing and rehabilitation facility that is dedicated to helping our residents maximize their potential and live their lives to the fullest. We offer a modern, comfortable, and secure facility staffed by caring professionals where individuals receive the finest sub-acute medical care, rehabilitation services, and 24-hour skilled nursing care. We are committed to maintaining a facility where compassionate care is provided in an environment of respect and dignity. It is also a great working environment for our staff as we truly value and appreciate each member of our team!

Benefits: Depending upon your job classification you may be eligible for participation in our comprehensive benefits program.

• Health, dental, vision and life insurance. Your well-being is important, and we value it.
• Paid time off. Because as much as you love your job, we want you to also love having time to be you.
• A 401K retirement plan. You're our company's future; let us help you take care of yours.
• Continuing education credits. Life, learning, and education are our top priorities.
• The best people, the best communities, the best services for the best reason: Serving our patients. That means making sure we have the best team available who believe that taking care of our staff is just as important to us as taking care of our patients.

Summary for Social Services Assitant

The ideal applicant will be passionate about helping others and seeks fulfillment in a rewarding environment, while striving to provide top of the line services to our aging population. The Social Service Assistant will ensure that the medically related emotional and social needs of the residents are met and maintained on an individual basis as it pertains to short- and long-term care residents.

Requirements/Qualifications of the Social Services Assistant

• At least one (1) year experience in social work, preferably in a long-term care facility.
• Effective verbal and written English communication skills.
• Highest level of professionalism with the ability to maintain confidentiality.
•  Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
• Strong analytical and problem solving skills.

Responsibilities of Social Services Assistant

• Keep abreast of current federal and state regulations, as well as professional standards, and make recommendations on changes in policies and procedures to the Social Services Director (“Director”) or Administrator.
• Participate in discharge planning, development and implementation of social care plans and resident assessments.
• Interview residents and families to obtain social history.
• Involve the residents and families in planning social service programs when possible.
• Assist in arranging transportation to other Facility’s when necessary.
• Refer residents and families to appropriate social service agencies when the Facility does not provide the services or needs of the resident.
• Provide information to residents and families as to Medicare and Medicaid, and other financial assistance programs available to the resident.
• Maintain a quality working relationship with the medical profession and other health related facilities and organizations.
• Interpret social, psychological, and emotional needs of the resident and family to the medical staff, attending physician, and other resident care team members.
• Assist in obtaining resources from community social, health, and welfare agencies to meet the needs of the resident.
• Provide consultation to members of our staff, community agencies, etc., in efforts to solve the needs and problems of the resident through the development of social service programs.
• Review departmental complaints and grievances from personnel and make written reports to the Administrator of action(s) taken. Follow Facility’s established procedures.
• Assist in developing and implementing appropriate plans of action to correct identified deficiencies.
• Develop, implement, and maintain an ongoing quality assurance program for the Social Services Department.
• Participate in Facility surveys (inspections) made by authorized government agencies, as necessary or as may be directed.
• Ensure that all charted progress notes are informative and descriptive of the services provided and of the resident’s response to the service.
• Maintain a reference library of written material, laws, standards of practice, etc., necessary for complying with current standards and regulations and that will assist in maintaining quality social service.
• Involve the resident and family in planning objectives and goals for the resident.
• Meet with administration, medical and nursing staff, as well as other related departments in planning social service programs and activities.